Store Rental Terms of Use
Terms of Service
These Terms of Use set forth the conditions for using the kimono rental and related services provided by Kimono Center Co., Ltd. (hereinafter referred to as "the Company") (hereinafter referred to as "the Service").
Regardless of whether they are a corporation or an individual, users of the service (hereinafter referred to as "Users") are deemed to have agreed to these terms and conditions by using the service and entering our store.
These Terms of Use apply to the website operated by our company,SNSInternet-based guidance such as the above (hereinafter referred to as "the Service") shall establish the terms of use between all users utilizing the Service and our company.
Matters not stipulated in these terms shall be governed by the guidance at the service provision location, laws, or general customs.
Chapter1Article Reception and Service Hours
The service hours for this service shall be until the time stated on our company's website.
* Outside the service hours of this service, provision of services and baggage storage/Cannot be received.
This service will be closed without notice and no services will be provided if a heavy rain (landslide disaster, flood damage), flood, storm, blizzard, or heavy snow warning or advisory is issued by the Japan Meteorological Agency in the municipality where the store is located, in order to ensure the safety of users and employees. In such cases, the company shall not be held responsible for any disadvantages incurred by the users.
Chapter2Article: Usage Fees
The usage fee for this service varies depending on the plan of the service used.
We may revise the service usage fees without prior notice, and users are responsible for checking our website when using the service.
Note thatSNS- Only discounts and benefits with an expiration date will be valid on the homepage. Furthermore, users agree that they cannot object to our company's decisions.
Chapter3Article Extension Fee
The final return time for kimono and yukata among our rental items is17:00If delayed until (priority given to the website description),1Each wear10minute1,000We will charge an extension fee of yen.
If the user deposits their luggage and is unable to retrieve it by the deadline, they must contact us by phone before the original deadline.
Even if there is a phone call, receiving after closing time is basically not allowed, and even if we decide to allow receiving after closing time, it will be considered as standby compensation on our side.10Per minute1,000A fee will be charged in yen. The same applies if the user fails to collect their belongings upon leaving the store. However, if the user comes to pick up their luggage during business hours on the following day or later, it will be free of charge.
Also, in the unlikely event that you need to return the rental item after the final return time listed on the website, and our staff must wait or return to the store after going home, a staff labor fee will be charged for the time from the original return time until the rental item is returned to the employee.10per minute1,000Yen1A fee will be charged for each wear. In addition, the user agrees that these terms and conditions do not take into account any circumstances such as road congestion, public transportation disruptions, or health issues.
*All fees stated in this clause are excluding tax and will be charged in cash upon receipt.
* The user agrees that the applicable extension fees, labor cost guarantees, and transportation cost guarantees are agreed upon at the time of service use and do not require separate notification.
Chapter4Article Items That Cannot Be Handled
Our store assumes custody and management of clothing items only, and the following items cannot be deposited. Users agree that the company will not be held responsible for any damage caused to items deposited in violation of these regulations. In principle, when depositing luggage,1Deposit of Tsunomi (Vertical)30cm× Horizontal30cmWithin）
① Valuables (house/car keys, luxury clothing, bags, jewelry, watches, etc.), precision equipment (computers, digital cameras, game consoles, tablets, etc.), cash
② Explosive, flammable, and other hazardous materials
③ Food, living organisms, frozen goods, refrigerated goods, fresh produce, fresh flowers, items that may leak water or are prone to spoilage
④ Items that violate public order and morals (items prohibited by law)
⑤ Items That Do Not Fit in the Checked Bag
⑥ Items of sentimental value or gifts that possess objective or subjective value that cannot be guaranteed by monetary compensation from our company
⑦ Items that are fragile and prone to deformation or deterioration
⑧ Items that do not fall under the above categories but are deemed difficult for our company to store
Chapter5Article: Restrictions and Refusal of Use
Our company may refuse the use of this service if the user falls under any of the following categories.
① Act on Prevention of Unjust Acts by Organized Crime Group Members(Heisei3Year Law No. 77 Number. Hereinafter referred to as the "Law.")No.2Article2Organized crime groups as defined in the issue(The following "organized crime group")When it is recognized that it promotes the activities or contributes to the operation thereof.
② When the user is one of the following.
A Organized Crime Group, Article of Law2Article6Violent group members and violence as defined in the number
When recognized as a quasi-member of an organized crime group, a member of a violent group, or other antisocial forces.
i. When it is recognized that the corporation or other organization is controlled in its business activities by an organized crime group or a member of an organized crime group.
When it is recognized that among the officers of a corporation, there is a person who corresponds to a member of a criminal organization.
(e) Persons who commit criminal acts such as assault or threats against our company, or make unreasonable demands, and those who exhibit behavior that our employees subjectively perceive as intimidating.
③ When the user is infected with a designated infectious disease as stipulated by law
④ When the user is pregnant
* For safety reasons, even if the individual or their doctor has given consent, this service will not be provided.
No.6Article: Our Company's Liability for Compensation
Our responsibility for the user's baggage arises when the user deposits the baggage and ends when we hand the baggage over to the user.
1. Regarding damages caused by loss or damage to baggage during our handling, attributable to reasons for which our company is responsible, baggage1per item 1The liability limit is set up to [ten thousand yen], and compensation for the actual loss amount will be made within the liability limit based on the value of the baggage and the degree of loss or damage.
In addition, our company shall not be liable for any loss, damage, or any other harm to baggage, including those specified in Article 4.
2. If our company agrees to a compensation claim, the compensation will be paid in Japanese yen.
3. The right to claim compensation under the preceding provisions shall commence from the day the user receives the delivery of the baggage from our company.7It will disappear if this is not done within the day.
Chapter7Article: User Responsibility
When using this service, you agree to follow the instructions of our employees and the notices posted in the store. Such guidance is available on the website and other sources.WEBThe above information and telephone guidance take precedence. Even if there is a discrepancy between the information on the website, etc., and the actual services provided, resulting in a disadvantage to the user, our company assumes no responsibility whatsoever. In addition, any doubts or questions regarding discrepancies between the website information and the actual services must be raised before departing from the store; after departure, it is assumed that the user has agreed to all contents.
When using this service, if the user causes damage to other users or third parties by not following our employees or in-store notices, the user shall be responsible for compensation, and our company shall bear no responsibility whatsoever.
Chapter8Article Disclaimer
1. Our company shall not be held responsible for any damages incurred by users or others caused by human errors, tardiness of our employees, or other reasons in the provision of this service.
2. In providing this service, our company assumes that users foresee and agree that the following circumstances may occur, and even if users suffer financial, time-related, or psychological disadvantages, our company shall bear no responsibility whatsoever.
3. Our company's liability for any disadvantage to the user shall commence from the date the service was provided.14Will expire unless a notice is issued within days.
Terms and Conditions
①The material paint of the luggage compartment may adhere to the luggage and cause color transfer.
Items that are likely to transfer color should be protected with a plastic bag or similar at the user's responsibility.
② The luggage deposited by users is frequently moved within the store, and our employees assume that the contents are only clothing. Therefore, the luggage may be subjected to impact, and during the storage period, the contents may be damaged or deformed while in storage.
③ When our employees assist with dressing or undressing, electronic devices inside the clothing may fall and be damaged.
④ Delay in service provision due to congestion or any other reason, resulting in being late for restaurant reservations, sightseeing, or other plans.
⑤ Our products are those displayed in stores, and even if you specify the size, pattern, etc. of the product in advance by phone or email, and our staff promises that the item is in stock or reserved, the specified item may not be available on the service provision date.
⑥ Except for those for which a separate quotation has been submitted, even if the price is communicated over the phone or other means, the price listed on the website shall take precedence, and any disadvantage to the user caused by verbal miscommunication shall not occur.
⑦ The user agrees that luggage is stored in places where an unspecified large number of people come and go, and items that were deposited may be lost./Theft. Especially valuables and gifts that cannot be compensated by our company with monetary compensation must be managed by the customer themselves, and no compensation will be provided.
⑧The clothing rented by our company is rented to an unspecified large number of customers, and if our company performs cleaning within a reasonable scope, we do not take responsibility for skin irritation, rashes, infections, or similar conditions.
Additionally, we perform cleaning of clothing using commercially available detergents (including industrial use), alcohol, and disinfectant deodorants. We agree that any skin irritation, rash, or infection resulting despite these cleaning methods shall not be attributed to any fault of our company.
In addition, rental items are provided as the actual products available in the store, and our company is not responsible for any damage after departure. It is the user's responsibility to check the actual product for any damage or defects.
⑨ Even if electronic devices are damaged due to reasons attributable to our company and compensation liability arises, the scope of responsibility shall be limited to the value of the electronic device itself or the separately stipulated compensation limit, and no compensation will be provided for the value of electronic records such as photos or data.
⑩ Regarding falls outside the store, since factors such as road conditions and the way the user walks also have an impact, our store assumes no responsibility whatsoever.
⑪ The store shall not be held responsible for any falls, burns, or other injuries within the premises if the posted notices or employee instructions are not followed. Users agree that the company shall bear no responsibility even if the user falls and gets injured.
During hair styling, high-temperature equipment may be used, so please follow the staff's instructions.
⑫ In cases where the kimono or underwear is damaged due to "malice," "intentional," or "gross negligence," respectively7,000Yen (Kimono),500Compensate for the yen (underwear). The actual amount of damage is7,500If it exceeds yen, the actual cost to compensate for the damage will be reimbursed.
The criteria for "malice," "intent," and "gross negligence" shall be based on our company's subjective judgment, and as objective indicators, multiple factors or magnitude3Includes damage or stains larger than a centimeter, damage caused by tobacco, as well as damage or stains caused by customers exhibiting threatening or intimidating behavior.
⑬ Damage caused by the user's own negligence.
⑭ Loss or alteration of baggage due to natural disasters, disturbances, or other force majeure events.
⑮ Damage incurred by the user due to reasons not attributable to our company.
⑯ Damage to baggage due to overweight or overcapacity.
⑰ Damage caused by defects specific to the luggage, such as aging.
⑱ Damage or loss of casters, straps, hooks, keys, as well as damage or loss of accessories (name tags, belts, etc.).
⑲ Minor damage (scratches, cuts, dents, stains)
⑳ If the hair styling or kimono dressing differs from the image and you are not satisfied. Also, if you wish to use your own kimono or hair accessories, or request kimono dressing or styling that our company does not normally perform, or sets/dressing that require extended time for the procedure, the staff may refuse the requested hair styling or kimono dressing at their discretion.
㉑ Our company assumes no responsibility whatsoever for any disarrangement of kimono dressing or hair styling after departure.
㉒ In cases where luggage is lost due to users mistakenly exchanging clothes or shoes with each other. In addition, luggage shall be managed under the responsibility of the user.
㉓ Users are responsible for coming to the store in person to retrieve any forgotten items, and items will not be mailed.
㉔ Users are responsible for checking rental items for dirt or damage themselves, and the products displayed in the store are considered the items for rental. It is confirmed in advance that there was the freedom not to rent items that are dirty or damaged. Furthermore, even if an employee fails to notice dirt or damage and proceeds with dressing, and the user notices the dirt or damage after the service has been provided, the company assumes no responsibility for any disadvantages arising from this.
㉕ Our company-operated homepage・SNS・OthersWEBEven if the kimono, obi, and accessories provided above differ from the user's expectations, our company assumes no responsibility whatsoever. Additionally, the user agrees that the obi cannot be changed.
㉖ When returning the next day, the user agrees to have a public identification document (such as a driver's license) photographed, and that the company will delete it at a time of its choosing under the company's responsibility. Also, for next-day returns, to prevent theft,1Fit5,000The user agrees to deposit a security deposit of yen.
㉗ Article of these Terms and Conditions4Users agree to the terms.
㉘ Any damage related to the above items
Chapter9Article: Compensation Matters
Article of these Terms8Except for the "Disclaimer" clause, in the event that the user's luggage is clearly lost due to our company's responsibility, the compensation limit is1Up to 10,000 yen.
No.10Article: Changes to Terms of Use and Services
These terms and conditions may be changed, added to, or deleted without prior notice. Individual notification to users will not be provided; users are responsible for checking the latest "Service Terms of Use" when using the service.
Chapter11Article: Exclusion of Antisocial Forces
1)Our company may cancel reservations or refuse use without any notice if the user falls under any of the following items. In such cases, our company shall not bear any liability for damages to the user. However, this provision does not prevent our company from claiming damages against the user.
① If you are a member of an organized crime group, an associate member, a quasi-member, a company affiliated with an organized crime group, a corporate racketeer, a social movement racketeer, a political activity racketeer, a special intelligence violent group, or any other anti-social force (hereinafter referred to as "anti-social forces"), or if you have been such in the past.
② If you, by yourself or through a third party, use deceit, violent acts, or threatening language against our company.
③If you inform our company that you are an antisocial force, or that your associates are antisocial forces, or the like
④ If you, either personally or through a third party, engage in acts that damage or may damage the honor or credibility of our company.
⑤ If you yourself or a third party obstructs our business operations, or engages in acts that may obstruct them
2)If there is any suspicion that a user falls under any of the items in the preceding paragraph, our company may request the user to provide materials or other evidence to explain the suspicion. If the user who receives such a request refuses to comply, our company may take the measures stipulated in the preceding paragraph.
Chapter11Article: Governing Law and Jurisdiction
The governing law of these terms and conditions shall be based on Japanese law, and the court having jurisdiction over the location of our company's head office shall have exclusive agreed jurisdiction.
